Courses

ಸಿಆರ್ಎಂ ದೇಶೀಯ ಧ್ವನಿ (CRM Domestic Voice)

This program is aimed at training candidates for the job of “Customer Service Representative”, in the “CRM Domestic Voice” sector. It aims at building the following key competencies in learners by the end of the course: · To take calls · To make calls


Description

Individuals in this job receive and make telephone calls which are primarily scripted, basic and routine with the assistance of a computerised system. They answer inquiries, resolve problems, record complaints and/or receive feedback. This job requires the individual to work independently and interact with customers. The individual should be result oriented and should also be able to demonstrate logical thinking and interpersonal skills.

Name ಸಿಆರ್ಎಂ ದೇಶೀಯ ಧ್ವನಿ (CRM Domestic Voice)
Language Kannada
Duration 5:21 hours
Sector IT-ITES
QP SSC/Q2201 - Associate-Customer Care (Non-Voice) ,
Price (INR) FREE
Availablity Available full time
Pre-Qualification 9th to 10th
NSQF level 5

Course Rating

Average Rating:5.0