Courses

Create a Workplace Conflict Resolution Policy

This course identifies appropriate workplace strategies for discouraging dysfunctional conflict, often based on misunderstanding, clashing personalities, negative stereotypes, and bias. Also this course reviews appropriate conflict and its benefits.


Description

In this course, we discuss the benefits of functional conflict in fostering creative thinking, problem-solving techniques, and innovation, and identify appropriate workplace strategies for discouraging dysfunctional conflict, which is often based on misunderstanding, clashing personalities, negative stereotypes, and bias. We explore different conflict resolution methods, including the formal methods of negotiation, mediation, arbitration, and litigation, as well as other informal remedies. Next, we examine organizational structure and employee interdependence, and offer practical guidance on how leaders can leverage the attributes of different employees to work together toward a common goal.
Finally, we present some best practice models for resolving conflict and the elements needed to create a thoughtful, inclusive conflict resolution policy. We aim to help leaders avoid negative ramifications that result from hostile work environments, discrimination, and harassment.

Name Create a Workplace Conflict Resolution Policy
Language English
Duration 13:00 hours
Sector Employability Enhancer
Price (INR) FREE
Availablity Available full time
Certification Availability from Knowledge Partner Available
Certification Availability from eSkillIndia Not Available
Assessment Availability from Knowledge Partner Available
Pre-Qualification Any

Course Rating

Average Rating:5.0

*   The QP alignment of the course is provided by the Knowledge Partner and the course may not cover the QP in entirety.