సిఆర్ఎం డొమెస్టిక్ వాయిస్ (CRM Domestic Voice)

Content Provider


This program is aimed at training candidates for the job of “Customer Service Representative”, in the “CRM Domestic Voice” sector. It aims at building the following key competencies in learners by the end of the course: · To take calls · To make calls


Individuals in this job receive and make telephone calls which are primarily scripted, basic and routine with the assistance of a computerised system. They answer inquiries, resolve problems, record complaints and/or receive feedback. This job requires the individual to work independently and interact with customers. The individual should be result oriented and should also be able to demonstrate logical thinking and interpersonal skills.
Name సిఆర్ఎం డొమెస్టిక్ వాయిస్ (CRM Domestic Voice)
Language Telugu
Duration 5:05 hours
Sector IT-ITES
Related QP * SSC/Q2201 - Associate-Customer Care (Non-Voice) ,
Price (INR) FREE
Availablity Available full time
Certification Availability from Knowledge Partner Not Available
Certification Availability from eSkillIndia Not Available
Pre-Qualification 9th to 10th
NSQF level 5

Course Rating

Average Rating:5.0

*   The QP alignment of the course is provided by the Knowledge Partner and the course may not cover the QP in entirety.